Terms And Conditions
Welcome to our Sauna Float ACT Studio! These terms and conditions outline the rules and regulations for using our facilities and services. By booking, accessing, or using any services provided by the Studio, Customer agree to comply with these Terms.
Reservations and Bookings:
1.1. Reservations can be made through the Studio’s website, phone, or in person.
1.2. Customers must provide accurate and up-to-date information when making a reservation.
1.3. Reservations are subject to availability and confirmation by the Studio.
1.4. Any changes or cancellations to reservations must be made within the specified time frame as stated in the Studio’s cancellation policy.
1.5. To secure a booking, a non-refundable deposit may be required.
Pricing and Payments:
2.1. Prices for services are subject to change without notice.
2.2. Customers are required to pay the applicable fees for the services booked in accordance with the Studio’s pricing.
2.3. Payment can be made using the accepted payment methods as specified by the Studio.
2.4. All fees are non-refundable, except as outlined in the Studio’s cancellation policy.
3.1. Customers are expected to arrive on time for their scheduled appointments to ensure the proper utilization of their reserved time slots.
3.2. Customers must follow the Studio’s guidelines for sauna and float sessions, including duration, usage, and safety instructions.
3.3. The Studio reserves the right to refuse service to anyone exhibiting inappropriate or disruptive behaviour.
3.4. Proper attire and hygiene are required when using the Studio’s facilities. Bathing suits or appropriate swimwear must be worn at all times.
3.5. Customers are responsible for their personal belongings. The Studio is not liable for any lost or stolen items.
3.6. Use of illegal substances or intoxication is strictly prohibited on the premises.
3.7. Smoking is not permitted anywhere within the studio.
Health and Safety:
4.1. Customers with pre-existing medical conditions or concerns should consult a medical professional before using the sauna or float services.
4.2. Customers acknowledge that they are responsible for their own health and safety during their visit to the studio.
4.3. Pregnant individuals and those with certain medical conditions may be advised to refrain from using the sauna and float services. It is the Customer’s responsibility to inquire about any restrictions.
4.4. Customers are advised to stay hydrated and refrain from alcohol consumption before using the sauna and float services.
Cancellation and Refund Policy:
5.1. Customers must adhere to the cancellation policy as stated by the Studio when changing or cancelling their reservations.
5.2. Refunds may be provided according to the Studio’s refund policy, subject to the conditions outlined therein.
6.1. Customers use the Studio’s facilities and services at their own risk. The Studio is not responsible for any injuries, illnesses, or adverse effects resulting from the use of the sauna and float services.
6.2. The Studio’s liability for any claims arising from its services is limited to the total amount paid by the Customer for those specific services.
8.1. The studio reserves the right to refuse service or terminate the use of facilities to anyone violating these terms and conditions.
Changes to Terms:
9.1. These terms and conditions may be updated from time to time, and the latest version will be posted on our website.
10.1. These Terms are governed by the laws of ACT, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.